Website Support

Our support service ensures your website remains updated, secure, and high-performing through clean and effective maintenance. Focus on growing your business while we handle the technical details, providing you with peace of mind and a reliable online presence.

app design and development

Regular Updates

We ensure your WordPress core, themes, and plugins are always up to date, enhancing security and functionality. Regular updates protect your site from vulnerabilities and keep it running smoothly.

Minor Fixes

Swift resolution of small bugs and issues, such as broken links, image alignment problems, or CSS tweaks. We address these minor problems quickly to maintain your site’s functionality and user experience.

Hosting Assistance

Troubleshooting common hosting issues, such as email configurations and server downtime, to ensure your website remains accessible and operational. We handle the technical details so you don’t have to.

Performance Improvements

Regular testing and optimization of site speed and load times to ensure a seamless user experience. We identify and address performance bottlenecks to keep your site fast and efficient.

Frequently Asked Questions

Our website support includes regular updates to your WordPress core, themes, and plugins, minor bug fixes, performance improvements, backup and recovery, and hosting assistance.

You can submit a support ticket through our online support portal. This allows you to track the status of your request and communicate directly with our support team.

There is no specific limit on the number of support tickets you can submit. However, the resolution time for complex issues may vary depending on their complexity and our team’s availability.

Support is available during regular business hours. You can submit tickets anytime, and our team will respond and address your issues as promptly as possible during our working hours.

We aim to resolve minor issues within 24-48 hours. More complex issues may take longer, depending on their nature and the workload of our support team.

This service focuses on minor fixes and maintenance. For major redesigns or significant updates, we offer separate project-based services

We perform regular security updates for your WordPress core, themes, and plugins, monitor for potential threats, and implement best practices to safeguard your site.

In case of a website outage, our team will quickly investigate and address the issue, ensuring minimal downtime. We also have backup and recovery plans in place to restore your site promptly.

We operate across cultures and time zones to deliver first-class digital solutions to our partners